💬 Channels
FlowChat's Channels feature provides organized, persistent workspaces for team collaboration, similar to Discord or Slack but purpose-built for AI-assisted work.
What Are Channels?
Channels are dedicated spaces where you can:
- Group related conversations together
- Collaborate with team members
- Organize work by project, department, or topic
- Maintain persistent chat history
- Share context across team members
Channel Types
Private Channels
- Only invited members can access
- Perfect for sensitive projects or personal organization
- Direct messages between users
Direct Messages (DMs)
- A private conversation between two users
- No one else can see the conversation
- Perfect as a WhatsApp alternative
Channel Features
Persistent Conversations
Unlike ephemeral chats, channels maintain:
- Full conversation history - Never lose context
- Searchable content - Find past discussions instantly
- Organized threads - Keep discussions structured
- Pinned messages - Highlight important information
Topics and Tags
- Topic assignment - Categorize conversations by theme
- Tagging system - Add custom labels for filtering
- Archive capability - Store old channels without deleting
Visibility Settings
Control who sees what:
- Public within organization - Anyone can join
- Invitation only - Restricted access
- Read-only channels - Announcements and documentation
Use Cases
| Use Case | Channel Setup |
|---|---|
| Project Management | One channel per project with all stakeholders |
| Department Communication | Marketing, Engineering, Sales channels |
| Client Work | Private channels per client engagement |
| Knowledge Base | Read-only channels with curated prompts |
| Experimentation | Side channels for testing different models |
| Personal Organization | Private channels for different work areas |
Working in Channels
Starting a Channel
- Navigate to the Channels section
- Click "New Channel"
- Set name, description, and visibility
- Invite team members (if team channel)
- Start collaborating
Channel Navigation
- Channel list - See all available channels
- Unread indicators - Know when there's new activity
- Quick switch - Jump between channels easily
- Search within channel - Find specific discussions
Best Practices
- Name channels clearly - Use descriptive names like "Q1-Marketing-Campaign" not "Channel1"
- Set descriptions - Help others understand the channel's purpose
- Use threads - Keep related messages together
- Pin important info - Make critical context easy to find
- Archive old channels - Keep the workspace clean
Channel + AI Workflow
Collaborative Prompting
Multiple team members can:
- Share successful prompts
- Iterate on prompt improvements together
- Build a shared prompt library
Model Comparison
In channels you can:
- Run the same prompt through different models
- Discuss which model performed better
- Document findings for future reference
Knowledge Building
- Extract insights from AI conversations
- Build team knowledge bases
- Create reusable templates
Integration with Other Features
Channels + Notes
- Save important channel discussions to Notes
- Link Notes back to channel conversations
- Build documentation from channel content
Channels + Models
- Set default models per channel
- Different channels can use different AI providers
- Cost tracking by channel
Channels + Search
- Scoped search within specific channels
- Cross-channel search for organization-wide queries
- Filter by date, participant, or model used
Comparison with Regular Chats
| Feature | Regular Chat | Channel |
|---|---|---|
| Persistence | Temporary | Permanent |
| Sharing | Private | Team or Private |
| Search | Limited | Full history |
| Organization | Folders | Topics & Tags |
| Collaboration | Individual | Team |
| Archiving | Delete | Archive |